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Name : Johnny Tran     Date : 2016-12-15    Hit : 1555    
Title  UNSHIPPED ORDER
My order is 20161125194715379MC I have also acknowledged the tax and on December 4, 2016 I got a email to allow 2-3 business days for shipment along with a tracking number. It has now been 10 days and my order is STILL stuck on before shipping and the tracking number still results in an error. What is going on?
admin   Hello

Thank you for your question.
We sincerely apologize for shipping delay.
The reason of shipping delay is that some of items should be supplied from our associated company and we needed to wait until we receive them from the supplier.
We understand that you waited a long time to receive your order. So we decided to send you first available items.
We can send you an e-mail regarding the items which are not available to ship and the available items will be sent today afternoon through DHL.
1583935544 is your tracking number.
Please try to track the shipment after 24 hours at http://www.dhl.com/content/g0/en/express/tracking.html?AWB=1583935544&brand=DHL

We once again apologize for your inconvenience caused by shipping delay and appreciate your understanding.

Regards,
Bella
2016/12/15
[11:38]
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