 Name : marical
Date : 2014-12-24 Hit : 616
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| Title |
n320 too small |
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Ihave bought 2 n320,I have just received them and unfortunately they are too small
How can I change it
Actual size M and I need L
Below the informations about my order
Transaction ID theleess_2014-11-26.225403640
Transaction Date 2014-11-27 06:13:36.601
GoodName 20141127060513312MC
Thanks for answer and merry christmas
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| Admin |
Hello There!
Thank you for the message.
First of all, I want to say Merry Christmas for you too! :)
In regards with your return for exchange inquiry, I am so sorry to hear that the 2 shirts appeared too small.
In this case, we are very willing to accept the aforementioned shirts for an exchange.
If you want to exchange it for Large size, it will be a 1 size up. A 1 size up for this item will be 2 cm bigger than the measurements of the previous size sent to you. Do you think it's fine?
Could you please let me know your height and weight for size checking?
Here is our return address:
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receiver : TheLees Co.,ltd
street1 : 688 Bongsan-dong
city : Yuseong-gu
state : Daejeon
zip code : 305-506
country : Korea, South
phone: +82-070-4640-5045
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I cannot shoulder the return shipping fee so you can choose the cheapest shipping way.
In exchange, we will send your exchanged items FREE of shipping charge again this time.
Please include a paper note of your order #/ return reason/ and your request.
After sending back the item, please never forget to show me a copy of the return shipping receipt
that proves that you returned the item by attaching a picture of it here in this message.
You may send it on your next message as attachment so I can check it.
*We will process your request after we receive and check your returned items in Korea.
If you still have questions, please don't hesitate to contact us again.
Thank you and have a great day!
Regards,
Jenny
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2014/12/24
[09:38]  |
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| MARICAL |
5feet 8 inches
Weight : 70 kg
MERRY CHRISTMAS |
2014/12/24
[22:57] |
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| Admin |
Hello There!
Thank you for your response.
Given your height and weight, I think the XL (US Medium) size of the item might fit you
as it covers a person that is 5'9 in height and weighs 155 lbs.
This is based on general size chart we are using in our shop for normal body built (not fat or muscular).
It does not guarantee 100% free of size discrepancy, as body built varies.
But, it works most of the time for our customers.
Here is our general size info.
-US S size = ~5'7", 135 lbs
-US M size = ~5'9", 155 lbs
-US L size = ~5'11", 175 lbs
-US XL size = ~6'1", 195 lbs
For further size reference, it would be best if you will check the size chart of the item.
In there, you will have further details about the measurement of chest, shoulder, sleeve, and total length of the item in each sizes.
Please be guided that measurements are done in cross-section (measuring across from one side to the other/ not the circumference)
You can check the size chart here: http://theleesshop.com/shop/step1_w.php?number=22823
You can see the size chart under the Info & Care of the item, besides the item's pictures :)
I hope to hear from you again with your size confirmation.
Thanks a lot and Have a great day!
Best Regards,
Jenny |
2014/12/26
[09:17] |
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