 Name : TANJAKA JASMIN
Date : 2015-01-09 Hit : 623
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| Title |
packages not received! |
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I do not know why but I never received the parcel.
Thank you for your understanding!
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| Admin |
Hi There!
Thank you for the message.
We've sent your order last Nov 05 through Regular/ Standard Airmail.
Delivery through this usually takes 7~20 working/ business days and sometimes it takes up to 40 working days depending upon extra factors like weather, location, etc.
Observing your package's tracking at www.trackitonline.ru, the last update of your package's tracking was last DEC 04 when it was shipped to the country of destination which is to Madagascar and supposedly,
the tracking result will start to update again after the arrival of your package in your country.
However, based on the tracking result of your package, it seems like the package haven't been imported in your country yet.
In this case, we will contact our Korea Post regarding the whereabouts of your package.
Can you wait for another 2 weeks? Within this timeframe, we will get an update from our Korea Post and will keep track/ observe your package's tracking.
We are hoping that you could still wait for us to resolve this matter.
Your kindness and cooperation will be greatly appreciated.
Thank you and Have a great day!
Regards,
Jenny |
2015/01/12
[10:06]  |
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