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If you have any inquiries on weeekends or have a problem contacting us due to time difference,
please send us email. (thelees.cs@gmail.com)
Name : Nolan     Date : 2015-02-13    Hit : 641    
Title  Never got my order.
Order number #20150122040856738gc
Admin   Hello There!

Thank you for the message.
We are very sorry for the inconvenience it made.
I would like to inform you that we've sent a notification message last JAN 22 regarding your order
and till now, we haven't been receiving any response yet for that message.

Recently, our attentions were caught by buyers who purchase items from our shop using Paygate accounts and credit cards.
As a result, TheLeesshop takes necessary actions to ensure secured transaction by holding the delivery and conducting investigations.
If the buyer will show us a card copy, we will compare it with the order's receiver name and some other information about the transaction.
We are doing this to ensure a safe and reliable transactions as well as to prevent unauthorized orders to be shipped.

With that, we would like to ask you to send us a picture of the card that you've used in purchasing the order for verification purposes.
You can send it to our customer support email: thelees.cs@gmail.com
This policy is being implied for all of our buyers who purchased through Paygate for the first time.
However, if you found it uncomfortable, you can cover the last five numbers of your card.
Once we confirmed that the card is yours, and all the information that I have on hand is the same on the card,
Then we can ship the order.

Rest assured that it will not be asked from you again for future purchases using the same card.
Please kindly consider this and contact us again.

Your kindness and cooperation will be greatly appreciated. Hope to hear from you again soon!

Thank you.

Regards,
Jenny
2015/02/13
[09:30]
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