| Name : Vlad Vitel
Date : 2017-11-24 Hit : 949
| The order items are too big
I recived an order and 2 items in the order are too big for me, I wonder how I can return these items and get them a size smaller? My order is 20171111065959257MC
Thank you for contacting us.
In this case, we are very much willing to accept the return and provide US return address for this time.
We will accept the items and process your return request as long as they are still unused :)
2865 W. 7TH ST. UNIT A
LA , CA 90005
We cannot cover your return shipping fee so you can choose to send the items(s) through the cheapest shipping way.
Please include a paper note of your order #/ return reason/ and your request.
*After having your returned package in our US address, our US Team will be shipping it back to us in South Korea.
We will process your request after we receive and check the items you returned in South Korea.
After sending back the item, please never forget to show me a copy of the return shipping receipt that proves that you returned the item by attaching a picture of it here in this message.
You may send it on your next message as an attachment so I can check it.
If I could check the return receipt and delivery status, I will refund/send exchange item before transferring to South Korea.
Please let us know whether you want to get refund or exchange for the return.
For exchange request, we gladly resend the exchange item at free of charge after the return status is confirmed.
Also, it would be great if you can clarify which items you're are returning of the order.
Hope to hear from you again.
Thank you and Have a great day!
|I sent the order back on US address.
I need if possible:
1. (NKCAC1) Mens Basic Knit Cardigan changed to US M size.
2. (NKS650) TheLees Wrinkle Free Great Stretchy Hide Button Down Dress Shirts changed to US M size
3. (RDLT69) TheLees Mens Regular Fit Stripe Pattern Crewneck Pullover Sweatshirts full refund of $33.99 on the Vladyslav Vitel Pay Pal account.
|I sent the items back to ca address and gave the instruction. Please give me response.