 Name : Elizabeth Johnson
Date : 2014-01-02 Hit : 728
|
|
|
| Title |
Refund |
|
|
I purchased a shirt, EVS56 - Redblue, order no. 20131204122858373GC from your company. I received the shirt on Dec. 27. The style and appearance of the shirt was not as I expected. Please send me the information I need for a refund.
Thank you.
|
|
| Admin |
Hello!
Thank you so much or your purchase, and I do understand your message.
We feel so down that you were not satisfied with the style of our item. There are variations from the picture and actual due to differences in the contrast and resolutions of our screens.
However, If you want to return the item for refund, I am willing to accept it and refund you in full.
Actually the shipping was spent when your item was sent out, but just to make it up to you we will return your payment in full. I hope this will somehow satisfy you.
Please be guided that I cannot shoulder the return shipping fee, so please choose the cheapest shipping way. I'm afraid that I don't offer a return label or RMA.
Kindly send the item through USPS, and please do not pay for any tracking number because you don’t have to spend any expenses when sending item through it.
It won’t matter how long it may take and you can just use the package and label as I sent you.
Please include a paper note of your order #/ return reason/ and your request.
After sending back the item, please never forget to contact me with any return details like tracking # or customs declaration(form) # or receipt bar code or session ID.
American USPS always has "Customs Form number" on the receipt. Kindly let me know of that.
You may send it on your next message as attachment so I can check it.
After receiving the returned items, I will surely refund them in FULL.
I will wait for your response. Thank you and have a nice day!
Regards,
Jhen
+++++++++++++++++++++++++++++++++++
Here is my address.
receiver : TheLees Co.,ltd
street1 : 688 Bongsan-dong
city : Yuseong-gu
state : Daejeon
zip code : 305-506
country : Korea, South
phone: +82-070-4640-5045
|
2014/01/02
[09:06]  |
|
|
|
|
|
|
|
|
|
